meldCX Blog:

Industry Insights

news and case studies - updated

What is Ethical Artificial Intelligence?

by
Jenna Gomez
January 25, 2022
3 minutes
4 Minutes
An exploration into the moral principles and techniques that guide the responsible use of artificial intelligence technology.
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Self-Service Kiosks: Not Just for Restaurants!

by
Thor Turrecha
August 2, 2021
3 minutes
4 Minutes
Restaurant customers reportedly spend 30% more when ordering through self-service kiosks. How can this success be implemented in other industries?

Anonymized Synthetic Face Datasets for Training ML Models

by
Thor Turrecha
August 11, 2020
2 minutes
4 Minutes
Huge datasets power deep learning machines. However, we have found that inadequate data is the greatest bottleneck in the machine learning process. Thor Turrecha, meldCX’s EVP of SaaS, explores what could be the solution to fast-track this process – using anonymized synthetic datasets.

Top 5 "New Normal" digital trends that will shape our future

by
Raffi Vartian
July 2, 2020
5 minutes
4 Minutes
The COVID-19 pandemic has accelerated digital transformation worldwide, effectively forcing us to become digital natives overnight. Here are the top 5 digital trends to keep your business afloat and stay competitive in the “new normal” world.

Brick and Mortar Retail isn’t dead - it’s just transformed.

by
Thor Turrecha
June 26, 2020
3 minutes
4 Minutes
Traditional retail has been disrupted. First by its online presence, and secondly by the tragedy that is a worldwide pandemic.

Thoughts from our Chief Legal Officer: Post-COVID-19 hospitality technology and consumer privacy

by
Barbara Sinsley
June 19, 2020
6 minutes
4 Minutes
Hospitality businesses are amongst those that are most affected by the lockdown imposed during COVID-19 pandemic. As hotels reopen their doors to guests, how can management ensure the health & safety of its guests and employees, whilst maintaining compliance with consumer privacy?

The new normal: Touchscreen hygiene in a post-COVID-19 world

by
Rachel Melisa
June 3, 2020
3 minutes
4 Minutes
As we increasingly rely on touchscreen technology, what are some ways we can do to improve hygiene & protocol for the betterment of public health?

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