meldCX Blog

Articles on thought leadership, industry trends and more.
news and case studies - updated

Self-Service Kiosks: Not Just for Restaurants!

by
Thor Turrecha
August 2, 2021
3 minutes
4 Minutes
Restaurant customers reportedly spend 30% more when ordering through self-service kiosks. How can this success be implemented in other industries?
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AI & ML: Achieving repeatable success through partnerships

by
Joy Chua
July 28, 2021
4 minutes
4 Minutes
With so many barriers to AI adoption, how can technology providers work in tandem to bring successful AI solutions to market?

2021 Vision: Achieving next-level supply chain management with AI

by
Ellen Gauld
July 15, 2021
5 minutes
4 Minutes
From planes to trains, trucks and ships. Here are 7 ways AI is transforming supply chain processes.

2021 Vision: 4 Ways AI Powers Transportation in Smart Cities

by
Rachel Melisa
July 1, 2021
4 minutes
4 Minutes
Mapping the future of human mobility — for safer, smarter, and more sustainable transportation systems.

2021 Vision: The augmented workforce is the future of work

by
Rachel Melisa
June 22, 2021
3 minutes
4 Minutes
Technology and innovation helps us do our jobs better, but will artificial intelligence eventually replace humans in the workforce? Read more on how we can combine human and artificial intelligence in the workplace for greatest value and productivity.

Data Storytelling: Learning to Design Data Stories

by
Ann-Louise Kathrin Gaynor
June 15, 2021
4 minutes
4 Minutes
Powerful lessons from our Experience Engineer, on transforming data into boldly-told narratives that appeal to both logic & emotions.

Turn data stories into actionable insights | RBR, Intel, meldCX

by
meldCX
June 8, 2021
15 minutes
4 Minutes
A recap of RBR's Self-Service Banking 2021 webinar. Brought to you by RBR, Intel & meldCX.

2021 Vision: Ensuring Safe Environments in Healthcare with Vision AI

by
Ellen Gauld
June 2, 2021
3 minutes
4 Minutes
Hospitals, doctors surgeries, and healthcare environments are quickly having to adopt and implement extra protective measures to ensure the safety of those within that environment. Here are 3 Vision AI technologies to assist in providing a safe and secure environment.

2021 Vision: Retail Banking in a Digital World

by
Thor Turrecha
May 27, 2021
2 minutes
4 Minutes
With the rise of digital banking, will branches still need to be open? meldCX EVP of SaaS Thor investigates.

AI on the Edge: Bridging the gap between research and production

by
Renz Iver Baliber
May 20, 2021
3 minutes
4 Minutes
In an industry that is so fast-paced, how can AI teams innovate at speed and scale? Our Argo Team shares their thoughts.

2021 Vision: 5 Ways Vision AI Can Empower Learning

by
Rachel Melisa
May 13, 2021
5 minutes
4 Minutes
Employing Vision AI can be key to break down silos between the traditional school system and digital-first students.

2021 Vision: 5 Emerging AI Trends in Telco

by
Ana Banaynal
May 5, 2021
4 minutes
4 Minutes
The future of telecommunications industry is AI-driven. See how telcos are using AI to shift away from “react & respond” to “predict & being proactive”.

6 Powerful Lessons I Learned as a UX Engineer

by
Chynna Sevilleno
April 27, 2021
6 minutes
4 Minutes
Our UX champion shares her journey navigating a world where product development, market research, and design intersect.

2021 Vision: Winning the gaming & entertainment industry with Vision AI

by
Ana Banaynal
April 22, 2021
4 minutes
4 Minutes
Data is the new gold. In today's highly competitive entertainment market, how can businesses utilize data analytics to contextualize and curate customer experience?

2021 Vision: 7 ways Vision AI will transform the Foodservice Industry

by
Ellen Gauld
March 24, 2021
4 minutes
4 Minutes
AI technologies are enhancing and changing the entire restaurant experience for businesses globally. Here’s what your food service business needs to know to stay ahead of the curve.

2021 Vision: 5 ways Vision AI will shape the future of retail

by
Rachel Melisa
March 10, 2021
5 minutes
4 Minutes
E-commerce as a disruptive business model has pushed the retail sector to innovate. Here are five vision AI solutions physical retailers are using to transform their customer experience and stay competitive.

Conveying Emotions Through Avatars

by
Thor Turrecha
March 2, 2021
2 minutes
4 Minutes
Exploring the evolution of avatars — from objects (who remembers Microsoft Word's Clippy?) to animals to realistic humanoids with AI capabilities.

Vision AI: Our journey teaching tech how to see like humans

by
Thor Turrecha
February 18, 2021
3 minutes
4 Minutes
We sat down with our EVP of SaaS Thor Turrecha to discuss his experiences with training vision AI.

How Organizations Break Through AI Barriers with Ethical Synthetic Data

by
Robert Moss
December 8, 2020
6 minutes
4 Minutes
The growing sophistication of AI and computer vision applications have highlighted a number of ethical concern, namely surrounding: privacy and surveillance, bias and discrimination, and the philosophical question of — what becomes the role of human judgment? Find out how a number of companies have

Machine Learning behind the scenes: Playing with synthetic data

by
meldCX
November 11, 2020
2 minutes
4 Minutes
Let's take a dive into machine learning! Here we take a sneak peek at the behind the scenes of our own process — how we gather data and teach our machine learning models.

Safe & Secure: Touch Screen Hygiene in the Age of COVID-19

by
Rachel Melisa
October 27, 2020
18 minutes
4 Minutes
Digital kiosks and public touch screens have been at the heart of the world's IoT boom. As the world continues to tackle the COVID-19 pandemic, customers are changing their habits - especially when it comes to germs and touching surfaces.

Safe & Secure: Cleaning Compliance Driven by Vision Intelligence

by
Rachel Melisa
October 21, 2020
13 minutes
4 Minutes
Join us in conversation with meldCX's EVP of SaaS, Thor Turrecha, where you will learn the ways you can leverage IoT and Vision AI for proactive monitoring and cleaning of public spaces.

Technology Trends In Response to COVID-19 with Jose Avalos (Intel VP of IOTG & GM RBHE Vertical Markets)

by
Rachel Melisa
October 14, 2020
13 minutes
4 Minutes
Join us in conversations with Jose Avalos, Intel’s VP of IoT Group and General Manager of Retail, Bank, Hospitality and Education Vertical Markets, where we will explore present and future technology trends — in response to COVID-19.

Anonymized Synthetic Face Datasets for Training ML Models

by
Thor Turrecha
August 11, 2020
2 minutes
4 Minutes
Huge datasets power deep learning machines. However, we have found that inadequate data is the greatest bottleneck in the machine learning process. Thor Turrecha, meldCX’s EVP of SaaS, explores what could be the solution to fast-track this process – using anonymized synthetic datasets.

7 Ways to Boost Your Content Discoverability

by
Thor Turrecha
July 7, 2020
3 minutes
4 Minutes
Today’s consumers are smarter and more connected than ever. In a world that is inundated with information, how do savvy businesses ensure that their content reaches the target audience?

Top 5 "New Normal" digital trends that will shape our future

by
Raffi Vartian
July 2, 2020
5 minutes
4 Minutes
The COVID-19 pandemic has accelerated digital transformation worldwide, effectively forcing us to become digital natives overnight. Here are the top 5 digital trends to keep your business afloat and stay competitive in the “new normal” world.

Brick and Mortar Retail isn’t dead - it’s just transformed.

by
Thor Turrecha
June 26, 2020
3 minutes
4 Minutes
Traditional retail has been disrupted. First by its online presence, and secondly by the tragedy that is a worldwide pandemic.

Thoughts from our Chief Legal Officer: Post-COVID-19 hospitality technology and consumer privacy

by
Barbara Sinsley
June 19, 2020
6 minutes
4 Minutes
Hospitality businesses are amongst those that are most affected by the lockdown imposed during COVID-19 pandemic. As hotels reopen their doors to guests, how can management ensure the health & safety of its guests and employees, whilst maintaining compliance with consumer privacy?

The new normal: Touchscreen hygiene in a post-COVID-19 world

by
Rachel Melisa
June 3, 2020
3 minutes
4 Minutes
As we increasingly rely on touchscreen technology, what are some ways we can do to improve hygiene & protocol for the betterment of public health?

3 Proven Ways to Boost Engagement with Intelligent Content

by
Thor Turrecha
May 25, 2020
2 minutes
4 Minutes
Implementing Intelligent Content to your content marketing strategy would help you build awareness, trust and engagement with your audience. Here are three simple steps to create customer-centric, dynamic content that is relevant and engaging.

AI and Content Marketing: 4 ways to produce Intelligent Content

by
Thor Turrecha
May 5, 2020
2 minutes
4 Minutes
With the digital market becoming increasingly fast-paced and demanding, how can businesses cater to buyer expectations?

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