meldCX Blog

Articles on thought leadership, industry trends and more.
news and case studies - updated

What is Ethical Artificial Intelligence?

by
Jenna Gomez
January 25, 2022
3 minutes
4 Minutes
An exploration into the moral principles and techniques that guide the responsible use of artificial intelligence technology.
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meldCX’s 2021 Blog Roundup: 8 must-read articles you wouldn't want to miss!

by
Rachel Melisa
January 20, 2022
4 minutes
4 Minutes
Tech, design, product, life — our team had a lot to share last year. Here is a list of blogs you MUST read.

Yellowfin BI & meldCX: AI Facilitates the Omni-channel Experience

by
Stephen Borg
December 2, 2021
17 minutes
4 Minutes
Learn how organizations use their endpoints to redesign the in-store customer journey, expand their dark warehouses and facilitate the omni-channel experience with vision AI.

Intel AI Summit: Accelerating the IoT Journey with AI Building Blocks

by
Joy Chua
November 17, 2021
18 minutes
4 Minutes
Life on the edge! Discover how we've deployed AI solutions on Intel technology for the likes of Australia Post and Westpac, the challenges they faced, and how they overcame them.

Ingram Micro ONE: Big Data & AI Drives Actionable Insights

by
Thor Turrecha
November 16, 2021
13 minutes
4 Minutes
In this session, we will show you how organizations can harness actionable insights from their data stories using single-endpoint artificial intelligence solutions that are simple to use, fast deploying, and secure from the ground up.

In Their Own Words: Being okay with the unpredictable

by
Roque ‘Korr’ Valmoria
November 3, 2021
3 minutes
4 Minutes
Working on the things you can change and learning to let go of the things you can't.

In Their Own Words: Combating work burnout

by
Maskio Giovani Abendaño
October 27, 2021
3 minutes
4 Minutes
It’s true — we have an obsession with the hustle. However, trying to juggle everything at once only achieves one thing: exhaustion.

In Their Own Words: 3 things I learned in lockdown

by
Rachel Melisa
October 20, 2021
4 minutes
4 Minutes
General reflections from a year mostly spent at home.

In Their Own Words: Making mental health a priority

by
Niño Rey Jandayan
October 13, 2021
5 minutes
4 Minutes
Overcoming stress, anxiety & depression. Plus — lots of resources that can help!

Snowflake Build Summit: Bridging the physical to digital using computer vision models on Snowflake

by
Thor Turrecha
October 12, 2021
31 minutes
4 Minutes
Watch this session to hear how meldCX built Viana™, a vision analytics product to measure how people work, shop, learn, and play in physical and digital spaces using Snowflake.

In Their Own Words: Practicing mindfulness in a world of stress

by
Clint Pijuan
October 7, 2021
3 minutes
4 Minutes
How a little bit of mindfulness practice a day keeps the blues away.

Yellowfin BI & meldCX: Computer Vision and AI Increases Customer Conversion for Retail

by
Stephen Borg
October 7, 2021
47 minutes
4 Minutes
See how meldCX & Yellowfin BI have delivered off-the-shelf AI solutions for major Australian retailers, increasing conversions through gathering real-time insights.

How to measure your in-store data like your website

by
Thor Turrecha
September 8, 2021
3 minutes
4 Minutes
Creating great in-store customer experiences is more than just providing excellent customer service and great deals. Here are the 3 secrets behind the success of modern retail leaders.

Supercharge your device network with AI capabilities

by
Thor Turrecha
August 25, 2021
58 minutes
4 Minutes
While the cloud has quickly become indispensable technology, challenges around latency, cost and complexity clear the way for something else to drive connected technology innovation: edge computing.

Self-Service Kiosks: Not Just for Restaurants!

by
Thor Turrecha
August 2, 2021
3 minutes
4 Minutes
Restaurant customers reportedly spend 30% more when ordering through self-service kiosks. How can this success be implemented in other industries?

AI & ML: Achieving repeatable success through partnerships

by
Joy Chua
July 28, 2021
4 minutes
4 Minutes
With so many barriers to AI adoption, how can technology providers work in tandem to bring successful AI solutions to market?

Future Vision: Achieving next-level supply chain management with AI

by
Ellen Gauld
July 15, 2021
5 minutes
4 Minutes
From planes to trains, trucks and ships. Here are 7 ways AI is transforming supply chain processes.

Future Vision: 4 Ways AI Powers Transportation in Smart Cities

by
Rachel Melisa
July 1, 2021
4 minutes
4 Minutes
Mapping the future of human mobility — for safer, smarter, and more sustainable transportation systems.

Future Vision: The augmented workforce is the future of work

by
Rachel Melisa
June 22, 2021
3 minutes
4 Minutes
Technology and innovation helps us do our jobs better, but will artificial intelligence eventually replace humans in the workforce? Read more on how we can combine human and artificial intelligence in the workplace for greatest value and productivity.

Data Storytelling: Learning to Design Data Stories

by
Ann-Louise Kathrin Gaynor
June 15, 2021
4 minutes
4 Minutes
Powerful lessons from our Experience Engineer, on transforming data into boldly-told narratives that appeal to both logic & emotions.

RBR, Intel & meldCX: Turn data stories into actionable insights

by
meldCX
June 8, 2021
21 minutes
4 Minutes
A recap of RBR's Self-Service Banking 2021 webinar. Brought to you by RBR, Intel & meldCX.

Future Vision: Ensuring Safe Environments in Healthcare with Vision AI

by
Ellen Gauld
June 2, 2021
3 minutes
4 Minutes
Hospitals, doctors surgeries, and healthcare environments are quickly having to adopt and implement extra protective measures to ensure the safety of those within that environment. Here are 3 Vision AI technologies to assist in providing a safe and secure environment.

Future Vision: Retail Banking in a Digital World

by
Thor Turrecha
May 27, 2021
2 minutes
4 Minutes
With the rise of digital banking, will branches still need to be open? meldCX EVP of SaaS Thor investigates.

AI on the Edge: Bridging the gap between research and production

by
Renz Iver Baliber
May 20, 2021
3 minutes
4 Minutes
In an industry that is so fast-paced, how can AI teams innovate at speed and scale? Our Argo Team shares their thoughts.

Future Vision: 5 Ways Vision AI Can Empower Learning

by
Rachel Melisa
May 13, 2021
5 minutes
4 Minutes
Employing Vision AI can be key to break down silos between the traditional school system and digital-first students.

Future Vision: 5 Emerging AI Trends in Telco

by
Ana Banaynal
May 5, 2021
4 minutes
4 Minutes
The future of telecommunications industry is AI-driven. See how telcos are using AI to shift away from “react & respond” to “predict & being proactive”.

6 Powerful Lessons I Learned as a UX Engineer

by
Chynna Sevilleno
April 27, 2021
6 minutes
4 Minutes
Our UX champion shares her journey navigating a world where product development, market research, and design intersect.

Future Vision: Winning the gaming & entertainment industry with Vision AI

by
Ana Banaynal
April 22, 2021
4 minutes
4 Minutes
Data is the new gold. In today's highly competitive entertainment market, how can businesses utilize data analytics to contextualize and curate customer experience?

Future Vision: 7 ways Vision AI will transform the Foodservice Industry

by
Ellen Gauld
March 24, 2021
4 minutes
4 Minutes
AI technologies are enhancing and changing the entire restaurant experience for businesses globally. Here’s what your food service business needs to know to stay ahead of the curve.

Future Vision: 5 ways Vision AI will shape the future of retail

by
Rachel Melisa
March 10, 2021
5 minutes
4 Minutes
E-commerce as a disruptive business model has pushed the retail sector to innovate. Here are five vision AI solutions physical retailers are using to transform their customer experience and stay competitive.

Conveying Emotions Through Avatars

by
Thor Turrecha
March 2, 2021
2 minutes
4 Minutes
Exploring the evolution of avatars — from objects (who remembers Microsoft Word's Clippy?) to animals to realistic humanoids with AI capabilities.

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