meldCX Blog:

Customer Experience

news and case studies - updated

Why Maps in Facilities Should Go Digital

by
Thor Turrecha
June 28, 2022
2 minutes
4 Minutes
Empowering visitors to find their way without stress, at the same time creating new business avenues for growth.
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Self-Service 101: Deploying Unattended Kiosks

by
Rachel Melisa
June 14, 2022
3 minutes
4 Minutes
The essentials of deploying a fleet of unattended kiosks, so you can maximize your investments. 

meldCX & Intel: The Power of Omnichannel Experiences

by
Christina Cardoza
June 1, 2022
33 minutes
4 Minutes
Learn how to connect online and physical stores to create frictionless omnichannel experiences.

How to measure your in-store data like your website

by
Thor Turrecha
September 8, 2021
3 minutes
4 Minutes
Creating great in-store customer experiences is more than just providing excellent customer service and great deals. Here are the 3 secrets behind the success of modern retail leaders.

Conveying Emotions Through Avatars

by
Thor Turrecha
March 2, 2021
2 minutes
4 Minutes
Exploring the evolution of avatars — from objects (who remembers Microsoft Word's Clippy?) to animals to realistic humanoids with AI capabilities.

7 Ways to Boost Your Content Discoverability

by
Thor Turrecha
July 7, 2020
3 minutes
4 Minutes
Today’s consumers are smarter and more connected than ever. In a world that is inundated with information, how do savvy businesses ensure that their content reaches the target audience?

3 Proven Ways to Boost Engagement with Intelligent Content

by
Thor Turrecha
May 25, 2020
2 minutes
4 Minutes
Implementing Intelligent Content to your content marketing strategy would help you build awareness, trust and engagement with your audience. Here are three simple steps to create customer-centric, dynamic content that is relevant and engaging.

AI and Content Marketing: 4 ways to produce Intelligent Content

by
Thor Turrecha
May 5, 2020
2 minutes
4 Minutes
With the digital market becoming increasingly fast-paced and demanding, how can businesses cater to buyer expectations?

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