Atlanta, GA., November 2022 — TrustArc, a privacy technology company based in San Francisco, CA, announced that it has awarded meldCX, a technology company with a focus on customer experience, has attained the TRUSTe’s Enterprise Privacy & Data Governance Practices Certification.
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The TRUSTe Enterprise Privacy certification covers data collection and processing procedures, data necessity, data disclosure, cross-border transmission, and user rights. Its framework is based upon globally recognized laws and regulatory standards, such as:
- EU General Data Protection Regulation (GDPR)
- ISO 27001
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- OECD Privacy Guidelines
- APEC Privacy Framework
Across meldCX’s range of products, from meldCX Core to Viana™ vision analytics, meldCX’s partners and customers can be rest assured that their data is treated with utmost integrity and personal data privacy is held to the strictest standards.
“Trust is the foundation of our relationship with our partners and customers,” said Barbara Sinsley, Chief Legal Officer/Chief Privacy Officer of meldCX. “As a data-driven company, this certification exemplifies our commitment to offering the highest standards of information security, protection, and confidentiality for our users.”
meldCX has also achieved PCI DSS Level 1 Certification from the Payment Card Industry Data Security Standard (PCI DSS) Council, ensuring that all card transactions that go through meldCX-built systems are secure from data breaches.