meldCX Blog

Articles on thought leadership, industry trends and more.
news and case studies - updated

Uncovering Bottlenecks in QSR Operations

by
Rachel Melisa
March 16, 2026
3 minutes
4 Minutes
Automatically make sense of your restaurant spaces and turn these insights into opportunity.
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7 Ways to Boost Your Content Discoverability

by
Thor Turrecha
July 7, 2020
3 minutes
4 Minutes
Today’s consumers are smarter and more connected than ever. In a world that is inundated with information, how do savvy businesses ensure that their content reaches the target audience?

Brick and Mortar Retail isn’t dead - it’s just transformed

by
Thor Turrecha
July 2, 2020
3 minutes
4 Minutes
Traditional retail has been disrupted. First by its online presence, and secondly by the tragedy that is a worldwide pandemic.

Top 5 "New Normal" digital trends that will shape our future

by
Raffi Vartian
July 2, 2020
5 minutes
4 Minutes
The COVID-19 pandemic has accelerated digital transformation worldwide, effectively forcing us to become digital natives overnight. Here are the top 5 digital trends to keep your business afloat and stay competitive in the “new normal” world.

Thoughts from our Chief Legal Officer: Post-COVID-19 hospitality technology and consumer privacy

by
Barbara Sinsley
June 19, 2020
6 minutes
4 Minutes
Hospitality businesses are amongst those that are most affected by the lockdown imposed during COVID-19 pandemic. As hotels reopen their doors to guests, how can management ensure the health & safety of its guests and employees, whilst maintaining compliance with consumer privacy?

The new normal: Touchscreen hygiene in a post-COVID-19 world

by
Rachel Melisa
June 3, 2020
3 minutes
4 Minutes
As we increasingly rely on touchscreen technology, what are some ways we can do to improve hygiene & protocol for the betterment of public health?

3 Proven Ways to Boost Engagement with Intelligent Content

by
Thor Turrecha
May 25, 2020
2 minutes
4 Minutes
Implementing Intelligent Content to your content marketing strategy would help you build awareness, trust and engagement with your audience. Here are three simple steps to create customer-centric, dynamic content that is relevant and engaging.

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