In-Store Analytics to Power Smarter Decisions

Viana™ gives you insights into how customers move and engage — so you can improve service, optimize store layouts, and drive more sales.

Schedule a Demo

Our Partners

Insights Across Every Corner of Your Store

Viana brings together movement, timing, and interaction data to help you optimize your customer
experience and staff operations.

Front of
Store

Track queues and optimize staffing

Aisles & Displays

See what draws attention

Checkout & Counters

Understand workstation utilization

Entire Journey

Follow the full path to purchase

What Viana Captures

Speed of
Service

Order Time at POS*

Customer Wait Time

Customer Queue Length

*Integration of the POS system into Viana's data warehouse is required.

Queue
Tracking

Average Queue Time

Queue Scoring

Balk Count

Busiest Hour

Conversion Rate

Staff Workstation
Utilization Tracking

Station Utilization Score

Partner Movements

Best / Least Utilised Station

Utilisation Count

Idle Time

Shelf
Engagement

Top Products

Total Interactions

Average Customers Count

Top Persona

Engagement Trends

Shelf Heatmapping

Why Teams Choose Viana

See How People Move

Anonymously track foot traffic, queues, and zone-by-zone activity —as it happens.

Map the In-Store Experience

Visualize the entire path from entrance to interaction to checkout— and see what drives action or drop-off.

Plug & Play

Easy-to-use and off-the-shelf, requiring no additional coding.

Make Smarter Decisions, Faster

Get clarity on what’s working, and where you’re missing opportunities

Privacy Built-In

100% GDPR-compliant, fully anonymized data. Always.

Works With What You Have

Viana is compatible with leading IP cameras and edge devices.
Easily access insights via our easy-to-use dashboard, or export via API or CSV.

Less Guesswork. More Impact.

Discover how Viana™ helps you optimize flow, service, and space.