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We've built an incredible stack so you can build incredible apps
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Measure how people work, shop, learn and play in physical and digital spaces
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Smart signage and billboards that adapt to your audience in real time.
MELD CANVAS
Professional all-in-one solution that is beautiful and lightweight
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meldCX core
™
VIANA
™
COATRO™
MELDCX CORE™
We’ve built an incredible stack, so you can build incredible apps.
VIANA
™
Measure how people work, shop, learn and play in physical and digital spaces
solutions
BY ROLE
ISV
Agency
Developers
Enterprise
BY INDUSTRY
Retail
Government
Hospitality
Healthcare
Education
Finance
BY NEED
Visual Solutions
Interactive Self Service
Machine Vision & AI
Custom Kiosks
Advertising
BY OS
Windows
Chrome
RESOURCES
PRESS
The latest from meldCX
blogs
Articles on thought leadership, industry trends and more
case studies
Discover how businesses achieve digital transformation with meldCX
HELPDESK
FAQs, resources and support
BY ROLE
press
case studies
blog
helpdesk
ABOUT
COMPANY
Our values, mission and vision
PARTNERS
Grow together with us and have access to a host of partner benefits
Careers
Exciting opportunities and the meldCX camp
contact
For product, pricing or general enquiries
BY ROLE
company
partners
careers
contact
login
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viana
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meldCX core
VIANA
store
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Get a free demo session with one of our experts
In-Store Analytics to Power Smarter Decisions
Viana™ gives you insights into how customers move and engage — so you can improve service, optimize store layouts, and drive more sales.
Schedule a Demo
Learn More
Our Partners
Insights Across Every Corner of Your Store
Viana brings together movement, timing, and interaction data to help you optimize your customer
experience and staff operations.
Front of
Store
Track queues and optimize staffing
Aisles & Displays
See what draws attention
Checkout & Counters
Understand workstation utilization
Entire Journey
Follow the full path to purchase
What Viana Captures
Speed of
Service
Order Time at POS*
Customer Wait Time
Customer Queue Length
*Integration of the POS system into Viana's data warehouse is required.
Queue
Tracking
Average Queue Time
Queue Scoring
Balk Count
Busiest Hour
Conversion Rate
Staff Workstation
Utilization Tracking
Station Utilization Score
Partner Movements
Best / Least Utilised Station
Utilisation Count
Idle Time
Shelf
Engagement
Top Products
Total Interactions
Average Customers Count
Top Persona
Engagement Trends
Shelf Heatmapping
Why Teams Choose Viana
See How People Move
Anonymously track foot traffic, queues, and zone-by-zone activity —as it happens.
Map the In-Store Experience
Visualize the entire path from entrance to interaction to checkout— and see what drives action or drop-off.
Plug & Play
Easy-to-use and off-the-shelf, requiring no additional coding.
Make Smarter Decisions, Faster
Get clarity on what’s working, and where you’re missing opportunities
Privacy Built-In
100% GDPR-compliant, fully anonymized data. Always.
Works With What You Have
Viana is compatible with leading IP cameras and edge devices.
Easily access insights via our easy-to-use dashboard, or export via API or CSV.
Less Guesswork. More Impact.
Discover how Viana™ helps you optimize flow, service, and space.
Get Started