Author:

James Cowperthwaite

Head of Internal IT & Security

James is a risk-focused IT and security leader specialising in building resilient security programmes and embedding security-first culture. He's passionate about developing ethical, effective GRC frameworks that guide and accelerate secure business growth and innovation.

James Cowperthwaite
Posts by this author

Navigating Retail & Hospitality Analytics with Confidence

April 8, 2026
4 minutes
4 Minutes
How we capture insights without using facial recognition and compromising individual privacy.

Get the latest meldCX news and insights right to your inbox!