Like our platform, our support is easy to use, but delivers impressive results, which means you get to build impressive apps.

meldCX Support Plans

To find out about our support packages and receive a quote, get in touch with our sales team.

  • Basic Support

  • $0/mo
  • Includes:

    Best effort within parameters

  • Enterprise Support

  • $0/mo
  • Includes:

    Support specified in your agreed SLA + Guided install & setup

Enterprise Support

You’ll receive the help you need, when you need it. Only pay for what you need, the cost is in direct proportion to the number of devices you need supported.

Knowledge Base

Search for the knowledge you need.

API Docs

Endpoints. Examples. Everything you need to know about our Device & Cloud APIs.

Network Setup Requirements

Devices running meldCX require access to a handful of hostnames & IPs, from a couple of domains, including Google, or Microsoft – depending on your hardware OS.

Support that’s as impressive as our promise

“Our partnership with meldCX has effectively given us a dedicated team that focuses on solving the problems that we would have normally had to solve ourselves.” — Nightlife